Start Here — Common Issues & Fast Fixes
Quick triage guide for wallet, tweet, receipt, cooldown, and payout issues.
QUICK GUIDE
Purpose
What this is Fast triage checklist for the most common user-facing submission failures.
Best for
Troubleshooting a blocked or failed submission
Read time
1 min
Next action
Check the common fixes here before reaching out for support
What this is
Fast triage checklist for the most common user-facing submission failures.
Quick checks (in order)
- Wallet: extension installed, unlocked, and connected
- Tweet: account public,
#gascoinpresent, tweet live - Receipt: physical, legible, in policy date range, wallet marks visible
- Cooldown: verify timer in /wallet
- Treasury queue: Gate 10 retries are automatic
Best self-service pages
- /wallet — status, cooldown, transaction links
- /gates — gate criteria and remediations
- /how-it-works — complete product flow
Operator note
If unresolved after these checks, contact support with submission ID and failed gate state.