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Docs/Help/My wallet won't connect

My wallet won't connect

QUICK GUIDE
Purpose

Ensure you have Phantom, Solflare, or Backpack installed as a browser extension If you see 'Install Phantom', the extension is not detected — install it from the official website and reload the page Try refreshing the page and connecting again Ensure your browser allows extensions to run on this site Try a different browser if the issue persists.

Best for

Troubleshooting a blocked or failed submission

Read time

1 min

Next action

Check the common fixes here before reaching out for support

  • Ensure you have Phantom, Solflare, or Backpack installed as a browser extension
  • If you see 'Install Phantom', the extension is not detected — install it from the official website and reload the page
  • Try refreshing the page and connecting again
  • Ensure your browser allows extensions to run on this site
  • Try a different browser if the issue persists